Company Description

Swiftly is a mission-driven company and the first Connected Transit Platform that helps transit agencies improve their service reliability, passenger information, and operational efficiency. Over 115 transit agencies in 8 countries partner with Swiftly today and we touch over 1.7 billion transit trips per year. Agencies that partner with Swiftly are able to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is increased ridership, fewer passenger complaints, and more reliable transit operations.

Sales at Swiftly

The Swiftly Marketing and Sales team crafts the Swiftly narrative and shares our work with prospective agencies in compelling, human ways. We challenge ourselves and one another to approach old problems in new ways, and we embrace failures as learning opportunities – if you’re not failing occasionally, you’re not putting yourself in a position to succeed! The team cares deeply about the problem we’re solving, so we empathize with and listen to our customers to build partnerships and deepen our value proposition. We thrive with constraints, getting creative to execute on a variety of deliverables in collaboration with other teams. Lastly, while we love to win, we know that the best means to that end on a broad scale is to support our colleagues and win as a team.

About the role

As a Transit Development Representative, you will be responsible for starting conversations with agencies in our core markets and understanding what transit projects they are working on. Your role will be to introduce Swiftly and qualify the opportunity to accomplish or exceed their expectations with the Swiftly Platform. You will also work as a bridge between the Marketing team and the Sales team, effectively turning Marketing Qualified Leads into Sales Qualified Leads (MQLs to SQLs).

Swiftly is headquartered in San Francisco but we are open to remote candidates anywhere in the United States. #LI-remote


    • Reviewing transit agencies’ websites to understand and document their upcoming transit initiatives.
    • Analyzing agencies’ transit networks using tools we have developed to find interesting operational inefficiencies.
    • Identifying the right contacts at the agencies we should be speaking to that might be interested in improving their networks.
    • Introducing Swiftly to transit agencies through a combination of tactful emails, phone calls and LinkedIn outreach.
    • Working with the Sales and Marketing team to develop account-based plans to target and nurture accounts strategically.
    • Ensuring that the process by which you are conducting your outreach aligns with both the Sales and Marketing teams’ objectives.
    • Sourcing data on transit agencies and maintaining, updating and organizing our records to ensure we are always contacting the correct individuals at transit agencies.
    • Identifying publicly available transit data to integrate into the Swiftly platform and facilitate outreach efforts.
    • Working closely with the Senior Transit Development Representative in outreach and research projects to accomplish the Sales Team’s goals.
    • Some US travel for training purposes and conferences with optional international travel (once COVID-19 permits)

About You

Our ideal TDR hire should have 1 year experience working in the transit space and/or reaching out to stakeholders and communicating professionally, and excel at:

-Learning a new space quickly: while we don’t expect all candidates to be transit experts, you will need to learn how to knowledgeably engage with transit staff through guided and self-directed learning.

-Interacting with individuals of diverse racial, ethnic and economic backgrounds.

-Conducting independent research to anticipate agency needs and understand their initiatives before having discussions with agencies.

-Excellent communication skills over the phone, in person, and via email.

-Communicating internally with different teams and a variety of personalities.

-Synthesizing complicated issues/situations/products and explaining technical topics simply.

-Being able to take a “big picture approach” to internal and external situations.

-Learning from failures – seeing opportunities for learning when agencies do not respond to emails or request no further solicitations.

-Enjoying traveling to conferences and meeting new people.

Beyond the Skills:

– We are looking for candidates who are passionate about mobility, sustainability, or mission-oriented projects that have a significant real-world impact. Ideal candidates encompass the core values of our company:

– Team. You’re a team player that believes in working with others to accomplish big goals.

– Communication. You believe openness and honesty underpin effective communication.

– Feedback. You’re a voracious learner. You seek and give constructive feedback to improve your practice.

– Growth. You are passionate about our work of growing the smart transit industry.

– Diversity. You cherish other perspectives and opinions.

– Impact. You regularly evaluate the return on investment to optimize for positive impact.


– Competitive salary

– Stock options for every employee

– Medical, Dental and Vision

– 401k with Employer Match

– Flexible Spending Account (FSA)

– Home office setup reimbursement

– Monthly cell/internet reimbursement

– Monthly Education Reimbursement

– Flexible PTO with a required minimum

– Flexible work environment

– 17 paid holidays – including 4 holidays in months without US national holidays in 2022

– 8 fully paid weeks of leave for child birth/adoption

We are a truly mission-driven culture that is set to change the world of transit

COVID-19 Vaccination Policy

As a tight-knit company where we have the utmost concern and care for our team members, Swiftly has adopted a mandatory COVID vaccination policy.

This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities.

We will not require any candidates to be vaccinated in order to interview for our open positions, but all new hires at Swiftly will be required to share a copy of their vaccination certification or present documentation to request an exemption.

In compliance with the EEOC, any team member in need of an exemption from this policy due to a medical reason, or because of a sincerely held religious belief must provide Swiftly People Ops with appropriate documentation. For a medical exemption, we require a doctor’s note, and for a religious exemption, we require a note from the team member outlining the request.

We are an equal opportunity employer – we are committed to a workplace that is as dynamic, diverse, and passionate as the communities we serve.

Because we work with public agencies, we participate in E-Verify.


Don’t just hit the apply button. We want to hear more about you. Tell us:

– Why are you passionate about mobility?

– What interests you about Swiftly?