Overview

AppOmni is the emerging leader in SaaS security and has grown by triple digits each of the last 4 years. Our customers include Fortune 100 companies across technology, healthcare, banking, and finance. We also partner with the best technology consultancies like Accenture, PwC, and 4C/Wipro; and have raised over $120 million from top investors including Salesforce Ventures, ServiceNow, and Cisco.

AppOmni secures customers and their cloud-based data – a challenging problem in an exciting part of the security industry. As a Technical Writer at AppOmni, you’ll play a pivotal role in accelerating customer success with our product. You’ll work closely with cross-functional stakeholders to create accurate, engaging, and user-friendly content, and you’ll help refine documentation deliverables and workflows at a growing startup.

In this role:

  • Create or revise content related to new features and enhancements, ensuring documentation keeps pace with product development.
  • Maintain helpful, thorough, and accurate release notes.
  • Plan and execute content initiatives such as section reorgs or rewrites.
  • Help review, triage, and prioritize incoming documentation feedback and requests.
  • Help establish or improve documentation style, tools, and processes.
  • Adopt and own aspects of content strategy and management that suit your interests, such as analytics, customer engagement, docs site design, UI text, etc.

You have:

  • 3-5+ years of technical writing experience, and writing samples that demonstrate your capabilities.
  • Familiarity with topic-based authoring principles and experience working with docs as code.
  • Experience planning, scoping, prioritizing, and delivering documentation projects.
  • Strong research and fact-finding skills, and the ability to collaborate with subject matter experts and stakeholders across the organization.
  • Customer empathy and excitement to help customers be successful with the product.

We have:

  • A flexible, remote-first company, with
  • A team of talented individuals who love answering questions, guided by
  • A high bar for quality and commitment to self-improvement and personal growth, and
  • An open mind for new ideas and methodologies, offering
  • Competitive salary and benefit options, as well as
  • Opportunities and support for massive career growth

Culture

We believe in cultivating excellence – within ourselves, and in the work that we do. Our team of customer-centric, data-driven experts are brought together by a shared passion to create tools for the greater good. We are determined to make a difference, to positively impact our way of life by securing the technology that is changing the world.

We believe in being a trusted and transparent partner to our customers, and we are fervent about providing them with high-quality, usable, and dependable software focused on the human experience, built out of a culture of coopetition and a deep understanding of their needs and goals.

We value passion, courage, and kindness. We also know that outstanding talent isn’t found in one location. Our team – veterans of cloud software, security startups, international travel brands, and some of the biggest giants in technology – spans from the mountains of Colorado to the skylines of San Francisco and New York City.

We value our people, and know that wellness and a healthy work/life balance enables them to thrive and bring us their best. Autonomous schedules, flexible commutes, and freedom from punching a clock means our team is empowered to enjoy life, work while inspired, and available when needed.

About AppOmni

AppOmni is a leading provider of SaaS Security Management software. The company was founded by a team of security veterans from top SaaS providers and cybersecurity vendors, and its customer base includes global leaders across technology, healthcare, banking, and finance as well as many of the most well-known cybersecurity providers.

AppOmni’s patented technology scans APIs, security controls, and configuration settings to compare the current state of enterprise SaaS deployments against best practices and business intent. The solution offers fast deployment, instant visibility, and makes it easy for security and IT teams to secure their entire SaaS environment from each vendor to every end user. As SaaS applications evolve, AppOmni stays current with all updates and releases to keep customer environments secure over time.

https://appomni.com/about/