Why Gainsight?

Gainsight is the leader in customer success and product experience software. The Gainsight Customer Cloud offers everything your business needs to retain customers and drive growth in the age of the customer. As the first cloud of its kind, Gainsight brings together the required technologies to deliver a superior post-sale experience, ensuring customers easily adopt products they’ve purchased and achieve their desired business outcomes in partnership with their vendor.
Gainsight joined the Vista Equity Partners portfolio in 2020. Leading companies such as LinkedIn, Adobe, Tableau, Splunk, and Box choose Gainsight culminating in our recognition as one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine.
Gainsight’s CEO, Nick Mehta, has been recognized as one of the Top SaaS CEOs in America. The company has offices in California, Phoenix, St. Louis, London, and India. Gainsight is a remote-friendly workplace. Gainsight was recognized as one of the Best Work-From-Home companies in 2021. With diversity and inclusion at the forefront of Gainsight’s core values, we promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.
By joining the Gainsight team, you’ll be playing a significant role in our growth, having an opportunity to put your fingerprints on our next phase of scale and customer impact, giving you the opportunity to apply and grow your expertise.
This role will be remote in the US.
Job Description:
This Senior Accounting Analyst will report into the Senior Manager of Technical Accounting. The role will interact internally with International Consultants, Tax Advisors, FP&A, Legal, and Business Operations. The ideal candidate is a hands-on, team player who is process driven, highly detailed oriented and strives for continuous improvement.
What you will do:
  • Participate in our global month-end close and consolidation process, including preparation of journal entries, account reconciliations and assisting in timely and accurate financial reporting and flux analyses.
  • Assist in monthly detailed reconciliations of commissions accounts and assist in reconciling commissions payouts and the commissions accounting module. Assist with intercompany and consolidation process of 3 foreign entities, including fostering the relationship with international consultants. Help drive business processes and objectives and make recommendations and changes in order to improve and support scalability in the team organization, business systems and activities.
  • Research and review ad-hoc technical accounting matters. Assist in accounting integrations and collaborate with the technical accounting team for M&A. Assist in the internal control environment as it relates to overall financial transactions and processes, and regularly monitor and assess risks associated with our current and new processes. Support financial audits (preparing support for audit requests, answering audit queries, managing audit timeline and status).
  • Assist with corporate tax returns and other statutory/compliance filings for the domestic and international entities. Ad-hoc projects. About you: Minimum of 3 years of experience in Accounting and/or Audit. Public Accounting experience preferred. Strong understanding of US GAAP. CPA (or equivalent) required. Bachelor’s degree in Accounting, Finance or related field of study. Intacct or Netsuite experience is a plus. Advanced Microsoft Excel skills.
  • Experience with high-growth companies, ideally in the SaaS industry. Excellent written and verbal communication skills. Ability to multitask, stay organized and prioritize deadlines in a fast paced environment. Analytical mind-set to approaching problems and strong attention to detail. Ability to work independently with general supervision. Intellectual curiosity, self-starter, and solutions oriented. Promote teamwork and work well with others.
Job Benefits
At Gainsight, we don’t believe in doing things as a “means to an end.” Life’s too short to have anything short of a joyful work environment that we passionately believe in. We think that “work vs. life” is a false choice created by pundits, cynics and consultants. We also believe that any community (like a company) needs a ton of diversity and a very small number of things that bring us together. Here are our 5 core values

Golden Rule: We try to practice the Golden Rule (“Do unto others…” and that sort of thing) by exercising reliability, trust and giving back to each other and our community.

Success for All: We believe that success for our stakeholders—whether our teammates, clients or shareholders—comes with a sincere focus on continuous learning, selfless teaching and making a difference in each other’s lives.

Child-like Joy: We aspire to experience child-like joy in our work and lives, injecting a spirit of passion, optimism and laughter into everything that we do. Shoshin: We believe in a beginner’s mind. Don’t surround yourself with people like you–diversity breeds creativity. Stay Thirsty, My Friends: We believe in a totally internally-driven strive for greatness.

The solution is think more, not doing more.

Why You’ll Love It Here

  • Our Attitude: We’ve created a new industry from scratch, and we’re on the fast track! Our Leadership: We offer the leading tech solution for driving Customer Success.
  • Our ROI: Reduce customer churn, increase up-sell, and improve customer satisfaction.
  • Our Technology: Deep Salesforce.com hooks, predictive analytics, and a beautiful user interface.
  • Our Impact: We help our customers make millions of dollars more per year.
  • Our Clients: Big companies like Box, Adobe, Marketo, and many others. Our Team: Tech all-stars from Facebook, Box, and others (and top consulting firms like BCG and McKinsey!).
  • Our Values: They are unique – Golden Rule, Success for All, Childlike Joy, Shoshin, and Stay Thirsty, My Friends
  • Our Office: If you showed up one day, you might find anything from karaoke performances to mini-golf championships. Benefits include medical, dental, vision, short and long-term disability, life insurance, 401k available on the first day of the month after start date, and flexible PTO. Gainsight is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pursuant to the San Francisco Fair Chance Ordinance, where applicable, we will consider for employment qualified applicants with arrest and conviction records.

Gainsight is Human First, recruiting scams are not. Phishing operations in recruiting are on the rise. Criminals are assuming the identities of real Human Resources professionals in a phishing operation to obtain money, banking information, and other personal information from individuals in the market for new careers. Gainsight does not conduct interviews via text messaging or chat. All interviews will be conducted live over the phone or on video. Gainsight will never request money, credit card, or banking information as part of the recruiting process. If you are asked for this information, do not provide it. Gainsight will not mail checks for the purpose of purchasing equipment or supplies. Official correspondence to applications will only come from email addresses ending in gainsight.com. Please do not respond to email addresses from any other variation of this domain.