We Breathe Life Into Data
At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.
As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.
The Opportunity in Client Services at Komodo Health
Client Services Salesforce Consultants are detectives on the Force.com platform. They have a knack for helping people understand how an application works and are able to investigate the business needs. Client Services Salesforce Consultants are able to take those needs, envision a solution, and make it happen.
Our Client Services Salesforce Consultants advise our customers on new product features and make enhancements that take advantage of those capabilities. They also ensure that our customer applications and integrations are functioning properly in order to support their business-critical processes.
Looking back on your first 12 months at Komodo Health, you will have…
- Documented requirements
- Collaborated with project team members to design enhancements
- Implemented configuration changes
- Supported and participated in client presentations and design reviews
- Troubleshoot issues
- Performed deployments
- Participated in application testing
What you bring to Komodo Health:
- Full project lifecycle Salesforce implementations experience
- Experience authoring requirements, definition, design, and other related project and system documentation
- Understanding of core project management concepts, data modeling, theories, practices, and methods
- Life Sciences experience, particularly Pharmaceutical, is a plus
- Bachelor’s degree preferred, or equivalent experience
- Salesforce Certification a plus
This role is on the Client Services Komodo Health team. This position is 100% remote, candidates may be located anywhere in the United States. Candidates must be US citizens or Green Card holders. #LI-Remote #LI-MH1
Where You’ll Work
Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options.
What We Offer
On top of our commitment to providing competitive, fair pay for all roles at Komodo Health, we’re proud to offer robust and inclusive benefits to all Dragons at Komodo Health. We offer global time off programs, extensive internal and external career development and learning opportunities, multiple affinity groups celebrating our team’s diversity, and an annual wellness and productivity stipend to support you in being your healthiest, best self.
Equal Opportunity Statement
Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.