Overview

Executive Assistant

Plume is a passion-fueled, mission-driven company that is trans-founded and focused on radically increasing access to healthcare for the trans community, supporting a bold, authentic and healthy lifestyle. We hope to make gender-affirming hormone therapy easily accessible at the touch of a button in every state of the U.S.

We are rapidly expanding and are now available to more than 1 million trans individuals, and have built a team that is more than 50% trans. We are an organization by and for trans folks and we want heart-forward awesomely talented teammates to join us on our journey.

Plume is hiring an Executive Assistant with proven excellence in closely supporting C-Suite executives in a startup environment. While Plume is a remote-first environment, the EA will be required to support the CEO in-person as needed.. To thrive in this role, the EA will have excellent communication skills, the ability to prioritize competing workstreams, and high levels of discretion.

Responsibilities

  • Manage and maintain CEO calendar, including internal and external meetings, and recurring 1:1s with relevant stakeholders
  • Thoughtfully prioritize competing demands while maximizing focus-time for the founders- using good judgment and offering solutions to complex scheduling and meeting planning needs
  • Manage inbox, calendar, and communications on behalf of the CEO
  • Proactively respond to urgent inquiries from internal/external stakeholders on the founders behalf
  • Attend internal/external meetings in partnership with the founders to take notes, drive the agenda, and track key updates
  • Coordinate and prepare monthly newsletter for Investors
  • Process and track expenses in a timely manner
  • Operate with exceptional attention to detail. Anticipate potential changes or shifts in priorities amidst simultaneous demands for attention
  • Schedule and coordinate complex meetings, including Board Meetings, Executive Offsites and ongoing strategy sessions. This includes but is not limited to, attendee communications and logistics, venue management/coordination, audio/video set-up and management as needed, catering, and program material preparation
  • Track and drive completion of key deliverables, proactively following up on outstanding items as needed.
  • Handle highly confidential information and documents with discretion and confidentiality
  • Demonstrate an adaptive and flexible work style across varied types of senior level leaders and front line team members who are geographically dispersed
  • Other ad hoc duties and projects as assigned or one sees that they’re needed
  • Anticipates, communicates, and proactively engages with peers, founders, and others

Requirements

  • 3+ years of high level experience supporting C-suite executives or company founders (startup experience is a plus!)
  • A strong team player, who thrives in a collaborative setting and has demonstrated success working well with individuals at all levels of the organization
  • Proactive, positive and personable with excellent communication skills and an upbeat, “can do” attitude
  • Willing to take initiative with confidence and accept feedback
  • Resilient, with ability to manage multiple projects and deliver quality work to deadlines
  • Discretion, diplomacy, and excellent judgment; high degree of integrity when dealing with confidential and sensitive information
  • Meticulous attention to detail
  • Strong calendar management and prioritization skills
  • Advanced proficiency with Google Suites and Zoom (Slack and Asana proficiencies are a plus!)
  • Experience with frequent international and domestic travel itineraries
  • Deep compassion and respect for the trans and non-binary experience
  • Ideally, the right person would be comfortable with frequent direct, face-to-face collaboration in the Denver area

Why Plume?

  • Plume is the largest provider of healthcare to the transgender community in the United States. We are looking for humble and curious leaders who are deeply inspired by our mission. You can make a scaled difference by facilitating the health and happiness of thousands of transgender clients across the US
  • A peer group and team members who are second to none, and share your passion, intelligence, and bias for action
  • Though we’re small enough to be nimble, we offer the stability of a larger company, with compensation, benefits, equity, and PTO/holiday plans that can compete against more mature organizations