Overview

In our world, community accounts are the small businesses, local nonprofits and community events that put the “public” in public media. They have big dreams, but small budgets with little opportunity for growth, but they love public radio and can’t wait to hear their message on their favorite stations.

If you love your community and want to help small, quirky businesses and nonprofits connect with to the public radio station you listen to every day, we need to talk!

What A Typical Day Might Look Like

Your goal is to manage the workflow of the small community account from the first contact until they process their order through our automated, self-serve, patent-pending Gateway.

You’ll spend your day engaging with community accounts via phone, email, and chat while you help them navigate the process of setting up a broadcast campaign to engage loyal public media fans just like you.

And at the end of the day, you’ll rest assured knowing you helped someone with big dreams and a small budget access a powerful audience in an economical, effective way. You didn’t waste their time or money, and the sponsor, the station and ultimately the listener will benefit.

You Have What It Takes If You

  • Willing to talk to customers via phone, email, and chat
  • Strong process orientation and ability to follow standard procedures
  • Have strong interpersonal and communication skills, and a history of developing trusted relationships

Why You’ll Love Working Here

Fully Remote Health Benefits Company Paid Life Insurance
Generous PTO Dental Benefits Company Paid Identity Theft Protection
Volunteer Time Vision Benefits
401(k) Discount Programs 10-National Holidays
Company Paid Short- and Long-term disability insurance

Bring Your Whole Self To Work. Each Day. Everyday.

As leaders in mission-driven media, we seek talent as unique as the audiences we help our clients reach. That’s why we are committed to a culture of inclusion where individuals from every walk of life feel respected, are treated fairly, provided work-life harmony and an opportunity to excel. Our mindful objectives include curating a diverse workplace where we invite authenticity, encourage curiosity, and treasure collaboration.

So, bring yourself to Market Enginuity – your skills, experiences, ideas – where your whole self is welcome.

You can learn more about us on our website: https://marketenginuity.com/about-us/

*This role can be located in any of the following states & the District of Columbia, where Market Enginuity is authorized to do business:

AZ, CA, CT, DC, FL, GA, IL, MA, MD, MN, MO, NC, NJ, NM, NV, OR, PA, RI, TN, TX, UT, VA, VT, WA, WI