Where A-Players Thrive.

Golden Hippo is the dynamic force behind 20+ health, beauty, and pet care brands that generate over $1 billion in revenue annually. With our passionate employee-owners and unwavering commitment to creating top-notch products, we’re revolutionizing the direct-to-consumer market and empowering individuals to live their healthiest, happiest lives.

We’re Looking For A(n): Accounts Receivable Specialist who will work closely with the Senior Accountants and Accounting Managers and be primarily responsible for maintaining accurate and up-to-date records of all customer transactions, processing customer payments, responding to customer inquiries regarding their account status and performing general accounting duties.

Location: Woodland Hills, CA – Hybrid

What You’ll Be Doing:

  • Process and post customer payments in a timely and accurate manner.
  • Reconcile customer accounts and promptly investigate and resolve any discrepancies.
  • Process credits and adjustments to customer accounts as necessary.
  • Respond professionally and promptly to customer inquiries regarding their account status.
  • Monitor and follow up on overdue accounts, maintaining accurate records of collections efforts.
  • Prepare, maintain, and distribute aging reports for outstanding customer balances.
  • Collaborate with other departments to resolve customer issues and disputes.
  • Assist with month-end close activities, including journal entry preparation and accounts receivable reconciliation.
  • Collaborate with other accounting and finance team members on special projects and initiatives.
  • Perform other duties as assigned by the management.

Preferred Qualifications (Note: These are preferred and not required. We strongly encourage you to apply even if you don’t tick ALL of these boxes.):

  • Financial Knowledge: You should have a solid understanding of accounting principles and practices, including the basics of accounts receivable management, revenue recognition, and financial statements.
  • Billing and Invoicing: Competency in generating accurate and timely invoices, ensuring proper coding and documentation, and resolving billing discrepancies is crucial.
  • Accounts Receivable Processes: Familiarity with the end-to-end accounts receivable process, including credit checks, payment application, collections, and reconciliations, is essential.
  • Record-Keeping and Documentation: The ability to maintain detailed and organized records of customer transactions, payment history, and communications is important for tracking and auditing purposes.
  • Communication Skills: Strong written and verbal communication skills are necessary to effectively interact with internal teams, customers, and stakeholders. This includes sending professional and clear emails, resolving customer inquiries, and maintaining positive relationships.
  • Attention to Detail: Being detail-oriented is essential for accuracy in processing invoices, recording payments, reconciling accounts, and identifying discrepancies or issues that may arise.
  • Problem-Solving: The ability to identify and resolve issues related to billing, payment processing, and customer disputes requires effective problem-solving skills.
  • Software Proficiency: Familiarity with accounting software and tools..
  • Time Management: Strong organizational skills and the ability to prioritize tasks in a fast-paced environment are important to meet deadlines and ensure timely collections.
  • Adaptability: Being adaptable and flexible in your approach to accounts receivable processes and systems is important as the company evolves.
  • Autonomy and Independence: Being able to work independently allows you to take ownership of your tasks, make decisions, and manage your workload effectively.
  • Teamwork and Collaboration: Collaboration is equally important in accounts receivable, especially when working with cross-functional teams or colleagues in different departments.
  • BA or AA Degree in Accounting
  • 3 years of experience as an Accounts Receivable Specialist or in a similar role, with exposure to general accounting tasks
  • Proficiency in Microsoft Office, particularly Excel and Word
  • Familiarity with accounting software such as Oracle, Netsuite, or similar programs

Golden Perks & Benefits: 

  • Health and Happiness: Enjoy 100% employer-paid medical, dental, and vision insurance. Get 75% premium coverage for dependents.
  • Become an Owner: Join our Employee Stock Ownership Plan and be a part owner of Golden Hippo.
  • Boost Your Savings: Maximize your retirement with a generous 401K Plan and company matching up to 3.5%.
  • Stand Out, Get Rewarded: Excel and be recognized through our KPI Bonus, Win of the Week, Spot Bonus, and Shoutouts Program.
  • Flexibility at Your Fingertips: Work on your terms with flexible arrangements for most positions.
  • Skyrocket Your Career: Unleash your potential with unlimited room for professional growth.
  • Thrilling Events Await: Exciting virtual and in-person events that redefine fun.

$43,300-$60,000 annual & monthly KPI bonus potential, depending upon experience.