About the role

FireHydrant is excited to be hiring a Sales Operations Manager, Enablement to support our growing Sales team.  As our first Sales Enablement hire (reporting to our Director of Sales Ops), you will play a major part in our growth and help us continue to scale our organization efficiently by bringing the right education and resources to our sales team. You’ll bring your expertise in sales and enablement to build out a best-in-class enablement function that drives sales through training and coaching our world-class sales team!

The work you’ll do

  • Build a training and enablement function to support FireHydrant’s world-class sales team
  • Planning and leading core sales enablement sessions for our entire sales team (including Account Executives, Solution Engineers, and Business Development Representatives)
  • Partner with cross-functional leaders to identify training needs and develop specialized content in response to improve our KPI’s
  • Optimize sales onboarding and develop ongoing training programs on FireHydrant products, industry best practice, and sales competencies to upskill our current reps
  • Track the results of enablement initiatives and iterate to continually improve
  • Work with our SalesOps team to build a certification and Learning and Development program, by designing and leading a continuing education program to upskill SDR and AE’s
  • Select metrics and define sales enablement best practices to measure the success of the enablement programs
  • Revamp our new hire onboarding plan to increase habituation and to certify new reps in our offerings
  • Work with Product & Marketing to identify and create collateral and resources for the sales team to use for prospecting, positioning, sales deck, and product features
  • Familiarity with tools such as SalesForce, Clearbit, Gong, LinkedIn Navigator and Outreach

What we’re looking for

  • Experience leading sales enablement in a SaaS environment
  • Knowledge of best practices, methodologies, and technologies for sales enablement, sales training, and sales support
  • Demonstrated and measurable experience improving the productivity and efficiency of Sales Management, Account Executives, Solution Engineers, and Business Development Representatives
  • The ability to see problems and identify solutions
  • An enablement thought leader – you’re familiar with adult learning philosophy, training and sales methodologies, and are motivated to drive engagement

About FireHydrant

FireHydrant is building the only platform focused on site reliability. The FireHydrant platform includes Incident Response, Status Pages, and more, so companies can take control of their complex system, reduce downtime for their customers, and work better together. We’re a Series B company with around 80 employees (and growing!) who sit across the United States. Check out our blog to learn more about us.

Life at FireHydrant

  • We’re remote-first with employees around the US, with our physical headquarters in NYC (Union Square)
  • 1-2x per year we will gather in-person as a company; as teams we gather another 1-2x per year depending on the safety of such a gathering, and have virtual events throughout the year
  • We collaborate through Slack, Zoom, Notion, and Google Workspace
  • Kind candor – we expect honesty delivered through kindness, first and foremost
  • Transparency & equity – information is shared openly in Slack channels; we welcome ideas and contribution regardless of role or experience level
  • We value building trust, acting with integrity and continuously improving


  • 100% employer-paid health, vision and dental premiums for the employee and 75% of dependents
  • Unlimited vacation policy with a minimum requirement of three weeks off per-year, with sustainable working hours and healthy work/life balance
  • Wellness program (in every form it takes): reimbursements for your fitness membership, therapy sessions. athletic equipment, nutrition plans, etc
  • Education budget: conferences, books, online courses, etc
  • Home office stipend: get your workspace set up in a way that works best for you
  • 401k match


FireHydrant believes that everyone should be compensated fairly and we strive for transparency within our organization and the industry. We set our salaries at the 75th percentile of pay for the San Francisco market using compensation data from hundreds of companies at our stage. Additionally, everyone in a given role is paid the same without adjusting for locality. The salary for this position is $175,000 or $200,000 depending on leveling.


  • FireHydrant requires that all newly hired employees are fully vaccinated against COVID-19, subject to reasonable accommodations provided based on medical need or religious belief.
  • All employees must be able to show authorization to work in the US.