Code for America believes government can work for the people, by the people, in the digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.

Our employees and active community of volunteers build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on diversity, equity, inclusion, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts.

About The Role:

The Data Science Team supports Code for America’s work in improving access to safety net services, automating record clearance, and making it easier for lower income households to claim tax benefits. This particular role will be embedded on a team working with partner states to improve safety net experiences and outcomes.

In This Position You Will:

  • You’ll use data to investigate the barriers people face in applying for and keeping benefits.
    • This might involve telling a credible story about potential barriers using case-level data from a government agency, requiring resourcefulness in combining, cleaning, and making sense of tables from different moments in the benefits journey. Or, you might need to design and field a custom survey to investigate why people have trouble completing a required SNAP (food stamps) interview.
  • You’ll work with qualitative researchers to refine and deepen this understanding as well as with engineers and designers to map out possibilities for improvements.
  • You’ll take the lead in designing randomized experiments to evaluate changes, supporting their implementation, as well as analyzing and interpreting results.
  • You’ll share research findings with technical and non-technical stakeholders at CfA and in government agencies.

About You:

  • A thought partner: Enjoys getting to better ideas through discussion, is able to think clearly and systematically and is able to convey that thinking
  • Motivated by being helpful: Is glad to deliver useful results regardless of how technically challenging (and especially, not challenging) a task might be
  • Pragmatic: Excited to solve real-world problems. Can adjust research rigor in light of the organization’s goals
  • Versatile: Extremely flexible with tools and willing to learn enough about a new tool to get something working, capable of quickly scoping and designing new projects,
  • High initiative: Doesn’t hesitate to seek out new data or approaches if it might help improve people’s experiences or outcomes
  • Expert fluency with Python or R
  • Deep, varied experience with data wrangling and data management
  • Solid understanding of a wide range of statistical concepts and methods
  • A master’s degree plus five years of experience or a Ph.D. plus two years of experience

It’s Bonus Points If You/Have:

  • Personal experience with the justice system, social safety net, workforce training, or other mission-relevant government services.
  • Social science degree, research on government services, research on poverty
  • Survey research experience
  • Large-scale usage data analysis
  • Work experience in or with government agencies

What You’ll Get:

  • Full benefits package with 100% coverage towards select medical, dental and vision plans and contributes 80% of the cost towards dependent and family coverage
  • 401k plan with matching funds
  • A collaborative, hardworking and fun environment
  • Leadership and teammates who value Equity, Inclusion, and Diversity
  • Professional development includes bi annual 360 review process and $1000 annual budget
  • A manager and org-wide structure that supports and enables professional development
  • Compensation: Code for America’s salary bands are transparent internally as a part of our commitment to diversity, equity, and inclusion. We are happy to extend this transparency during the recruitment process. As a part of our equitable hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires. The targets for this role are dependent on the market/geographic location and level. The targets for this role range from $116k to $176k.

Equal Employment Opportunity

Code for America values a diverse, equitable, and inclusive workplace and strongly encourages women, people of color, LGBTQ+ folks, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.