Job Title: Product Analyst – Saas

Location: Denver or remote

The Opportunity:

Infinicept is a thriving, innovative, fintech company headquartered in Denver, CO seeking an ambitious, driven Product Business Analyst to join our rapidly growing team. Infinicept provides all the advantages of embedded payments to vertical software companies without all the usual disadvantages. Our tools and services simplify everything from onboarding and underwriting to administration and service. Our customers have more foresight, more freedom, and more follow-through across the entire process of embedded payments. Industry leaders such as Fivestars, Patientco, and NCR all use Infinicept. With over 200 customers in 25 countries, the Infinicept platform is growing at 800% per year, and reached #95 on the Inc. 5000 list in 2020. We offer an exciting, dynamic environment, using the latest technology to shape the future. We are seeking people who want to make a difference and who thrive in a collaborative environment where success is the ultimate result.

Who You Are:

We seek an individual who is an innovative and creative problem solver with strong analytical skills, business acumen, and can provide balance using market trend research and customer needs. You are someone who can effectively execute in a fast-past, dynamic, and demanding environment. The Business Analyst must have proven skills in analysis of market trends, research, insights, and customer needs to support product initiatives. They must also have strong communication and business case development skills. The successful candidate is a team player who thrives in a fast-paced, growing company and energetically embraces the challenges of the B2B SaaS marketplace.

You also:

  • Possess proven experience framing, hypothesizing, researching/testing, gaining approval, and pushing strategic efforts.
  • Have previously worked with product and leadership teams to communicate and optimize our messages for internal and external stake holders.
  • Familiar with analyzing the competitive and ecosystems landscape, including development of frameworks and SWOTs to analyze competitive trends and moves.
  • Have collaborated with product teams and leadership to promote and understand customer demand in vertical and/or horizontal markets.
  • Understand the Software Development Life Cycle of a product – from ideation to delivery – and how products fit in the larger context of a business.
  • Hold expertise in strategic planning in these areas: Product Design, Product Research + User Insights, Product Strategy
  • Possess a proven track-record of organizing, developing, and executing strategy projects that deliver results.
  • Bring a deep understanding of growth & optimization best practices.
  • Are experienced with shifting priorities, working in an ambiguous and rapidly changing environment.

What You Will Do:

As a member of the Product Team, we operate in a fast-paced, innovative environment, you will help us to analyze and build strategy surrounding our modern products targeted at enabling embedded finance in customers across verticals and payment processors.

  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Gather, analyze, refine, validates, documents and maintains complex data for the associated Charter line of business.
  • Create and maintain discrete trending dashboards for consumption by the working team and the executive team.
  • Perform market assessment and competitive analysis.
  • Understand current & future trends in key technology themes and emerging markets related to fintech, embedded finance, and payment facilitation.
  • Assesses the capabilities of the business to achieve changes needed to meet project and client needs to meet and achieve strategic goals.
  • Compile business analysis to complement cutting edge tech research, focusing on deriving implications for Infinicept.
  • Communicate product health, experiment results, opportunities, etc. to product/business teams.
  • Model and forecast business trends based on historical data sets and planned product changes or feature launches.
  • Support product and feature launches with data analysis and presentation that reflects the customer’s experience and usage of the new product/feature.
  • Identifies data gaps, researches methods to fill these gaps and makes recommendations to business line for gap funding.
  • Apply lessons learned to new projects to ensure continuous operational improvement in developing, implementing, and launching new products.
  • Utilize data to identify opportunities for growth, retention, and areas of friction within our products.
  • Develops work plans to identify activities, techniques, dependencies, deliverables, and stakeholders to manage the requirements effort for medium to high complexity projects.
  • Work with platform teams to communicate and optimize our messages for internal and external stake holders.
  • Develop scope and define backlog items (features/user stories) that guide the Agile software development teams.
  • Perform other duties as required.

Core Requirements:

  • 3+ years of experience in product analyst or business analyst role
  • 2+ years of experience in strategy and/or Product Management at leading or startup tech/media company and/or strategy consulting, highly preferred
  • Quantitative, analytical and conceptual problem-solving skills combined with business acumen
  • Experience problem-solving individually and in a group setting
  • Experience working with Agile development methodology.
  • Experience partnering with cross-functional leadership to turn insights into actions
  • Strong analytical skills, problem-solving, and the ability to handle multiple responsibilities effectively
  • Ability to build and foster strong relationships across a diverse team with varying interests, perspectives, and directives.
  • Highly motivated, organized, detail-oriented, and a team player
  • Exceptional MS Excel skills required
  • Undergraduate degree, MBA preferred.

Benefits for You:

Infinicept believes that all team members play an important role in our company’s success. That’s why we strive to provide you with a competitive and comprehensive benefit program. We offer:

  • Competitive base salary (range: $70,000/annually – $95,000/annually)
  • Flexible vacation policy
  • 15 paid company holidays per year
  • Comprehensive health, dental, and vision benefits
  • 401(k) with company match
  • Flexible work from home policy
  • Dog-friendly office
  • Efficient in-office gym
  • A progressive, passionate work environment
  • An amazing team dedicated to both the company’s mission and your success!

Infinicept Core Values:

  • Do the Right Thing
  • Be Excellent (but perfect is impossible)
  • Have Integrity
  • Act Like an Adult
  • Eat and Drink Well

Work Environment:

Work in a typical office environment with other staff speaking on phones or engaging in limited team conversation. The role will involve long periods of stationary movement and frequent use of computers and other hardware. Physical efforts to carry out job duties may include some standing, bending, lifting, limited stretching, and reaching.

As part of our dedication to maintaining an inclusive and diverse workforce, Infinicept provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, or genetics. In addition to federal law requirements, Infinicept complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

*We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas currently.

**No external recruiters or agents, please.