About the role:

Aurora Solar is a fast-growing Series D company on a mission to create a future of solar energy for all. Aurora makes the software that is enabling society to transition to a world powered by solar power. It’s our goal to have every solar installation in the world pass through our software, which has already been used to design millions of solar projects. Named one of “The Best Remote-First Companies To Work for in 2022” by BuiltInSF.com and awarded #1 Solar Software platform by Solar Power World, Aurora is disrupting the energy industry and changing the course of history.

We’re looking for a Lifecycle Manager to help us develop the overall lifecycle communications strategy across the entire customer journey, including lead generation, nurturing, opportunity acceleration, and up-sells and cross-sells. Working with partners in product marketing, analytics, sales, and customer success, you’ll help craft customer journeys that move people to take the right action at the right time.

We are a passionate and diverse team that aspires to be the best place for the best people and we’re looking for talented individuals to accelerate our exponential growth as we continue to scale. If you are looking for a stimulating and fulfilling role, come join us!

What you’ll do:

    • Design and implement email, chat, + in-app campaigns and sequences, using a tech stack that includes HubSpot, Outreach, Gainsight, and Pendo
    • Create nurture campaigns that support the buyer’s journey and deliver warm leads to the sales team at the appropriate moment
    • Collaborate with the go-to-market team to create customer journeys and support their delivery by identifying target audiences, growing our email database, and creating and use segmentation and dynamic content to deliver personalized messaging
    • Manage and report on campaigns and results, and use analysis to iterate and establish best practices
    • Implement a practice of testing including elements like subject line, layout, sequencing, call-to-action, and content
    • Coordinate deliverables, establish deadlines, manage a QA process for email communications

What we value:

    • Acting as a student of our customers and market, and the ability to translate that understanding into effective, tailored communications
    • Prior hands-on experience building and executing campaigns in a marketing automation platform
    • A quantitative mindset
    • Strong communication skills and comfort working cross-functionally
    • The ability to connect business goals with campaign objectives and a focus on driving results through those campaigns
    • Familiarity with HTML/CSS is a plus

Aurora is dedicated to building a diverse and inclusive workforce of people who believe in and are passionate about creating a future of solar energy for all. We are an equal opportunity employer, we welcome and consider qualified applicants regardless of gender identity, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. We encourage you to apply even if you believe that you do not meet all of the above criteria!

For San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.