As an Infrastructure Engineer, you will be working on our core infrastructure and will be responsible for deploying, maintaining, and improving our application infrastructure. You should demonstrate mastery of the fundamentals of networking, and be comfortable delivering improvements and fixing complicated issues with light supervision from a senior engineer. You will be responsible for the overall cloud and application platform including scalability, observability, and performance. We are looking for self-motivated team members who crave a challenge and feel excited about rolling up their sleeves to realize our potential. This is an infrastructure position so you must have a firm understanding of complex architectures on public cloud services.

You Will Have The Opportunity To:

  • Design, implement, and maintain an infrastructure platform that is the foundation for an exceptional customer experience with our products and services
  • Turn complex and ambiguous situations into actionable plans
  • Analyze and solve deep technical problems, providing mitigations and root cause analyses
  • Operate in a fast-moving environment with the ability to adapt to changing priorities and requirements
  • Identify manual processes that can be automated
  • Handle customer impacting escalations and work in an on-call rotation with other engineers
  • Be a driving force for incident response and blameless post mortem reporting

We Are Looking For You If You Have:

  • At least 2 years of professional experience managing production-grade public cloud infrastructure in AWS (preferred) or Google Cloud
  • General networking knowledge (DNS, firewall/security groups, VPN, subnets, CIDR)
  • Experience with infrastructure as code tools  such as Terraform, Pulumi or Crossplane
  • Experience building CI pipelines with tools such as Github Actions, CircleCI or similar technologies
  • Experience managing one or more Kubernetes clusters
  • Experience with Git and GitHub or GitLab
  • Experience with SOC2, PCI and/or ISO 27001 certification a plus
  • Knowledge of best practices related to security, performance, and disaster recovery
  • Bachelor’s degree in Computer Science or similar field or equivalent

Why Shopmonkey? 

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks:

🏡 Fully Remote Work!

  • $1,000 to set up your home office
  • Phone/internet monthly reimbursements
  • Virtual lunch & learns, classes, committees and activities
  • Laptop and super rad swag provided
  • Unique opportunity: This is the best form of hybrid! All teams get to travel and meet up multiple times a year for collaboration. Shopmonkey also hosts an annual company-wide get together we call Rally

💪🏼 Health & Wellness 

  • Medical, dental, vision, and life insurance benefits available from day 1
  • Short term and long term disability
  • Employee assistance program
  • $30 monthly home fitness or gym reimbursements
  • Generous parental leave
  • 401(k) available upon hire

✈️ Time Off 

  • 11 Paid Holidays
    • 10 scheduled holidays
    • 1 floating holiday to observe what is important to you!
  • Flexible Time Off – Take the time off you need!

🥰 Giving Back 

  • Matching donations for approved charitable organizations
  • Group volunteer efforts during work time

🌟 Personal & Professional Development 

  • Active Culture and DEIB co-creation committees that host quarterly events
  • Career development opportunities

Check out our founder’s storylife page, or hear from real employees about what it’s like to work at Shopmonkey.

Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.

About the Industry

The US is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

About Shopmonkey

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.

Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the global car repair market, estimated to be worth more than $500B.

In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.

In 2022, Shopmonkey was named #4 on Forbes’ annual ranking of America’s Best Startup Employers list (and #1 in Business Products & Software Services).

Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members that are committed to the Shopmonkey mission. All applicants will be considered for employment regardless of race, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.