Overview
Swiftly is a mission-driven company and the first Connected Transit Platform that helps transit agencies improve their service reliability, passenger information, and operational efficiency. Over 135 transit agencies in 8 countries partner with Swiftly today and we touch over 2 billion transit trips per year. Agencies that partner with Swiftly are able to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is increased ridership, fewer passenger complaints, and more reliable transit operations.
Sales at Swiftly
The Swiftly Sales team shares our work with prospective customers, mainly transit agencies, in compelling, human ways. We challenge ourselves and one another to approach old problems in new ways, and we embrace failures as learning opportunities – if you’re not failing occasionally, you’re not putting yourself in a position to succeed! The team cares deeply about the problem we’re solving, so we empathize with and listen to our customers to build partnerships and deepen our value proposition. We thrive with constraints, getting creative to execute on a variety of deliverables in collaboration with other teams. Lastly, while we love to win, we know that the best means to that end on a broad scale is to support our colleagues and win as a team.
About the Role
Building on our consistent, significant growth over the past 2 years, the next 18 months will be big for us, and we want an experienced consultative sales person with a love for transit and public service to join our team. Our sales process is highly consultative, empathetic, and focused on driving value for customers to ultimately improve the transit service for millions of people worldwide.
If you care about improving public transportation across the world, then Swiftly is the place to be!
Even though Swiftly’s HQ office is located in San Francisco, CA, we are open to candidates in all locations across the U.S. as well as Ontario, Canada. East Coast location is highly preferred. At this time we are unable to provide Visa sponsorship. #LI-Remote
What you’ll do
– Build your own strategy to drive pipeline development in your territory.
– Own lead generation and pipeline attainment with support from marketing and sales development.
– Listen to and empathize with various stakeholders at transit agencies to understand what challenges agencies face when doing their work.
– Convince local governments to approach old problems in new ways, while leading deals from initial engagement to close.
– Build a joint plan with the agency that incorporates their goals and shows how Swiftly can support them in meeting and exceeding their goals.
– Work with government agencies to identify budget and walk through procurement processes to close your deals.
– (When possible) Attend conferences and other events to share knowledge and meet transit leaders.
– Work closely with the Customer Success team to deliver an exceptional experience for our customers.
– Achieve and exceed revenue goals.
About You
Our ideal Account Executive will have 4+ years of experience in SaaS sales (B2B/B2G). Experience in the public transportation industry or enterprise SLED highly preferred.
You will
– Have knowledge of the public transportation landscape including public transport authorities and operators or a strong desire to learn.
– Have a track record of exceeding quota in your previous positions.
– Understand that a successful on-boarding of a customer is imperative – the sale is not over when the customer signs.
– Strong communication skills and the ability to foster internal feedback loops (i.e. between sales, marketing, product, customer success, etc.)